The following General Terms and Conditions of Sale govern the offer and sale of products on this web site (www.teresabergman.com). We supply all goods at the request of our customers if they are ordered in compliance with these Terms & Conditions.
If we experience problems with fulfilling an order we will email the customer with details of the problem and offer an alternative if necessary we may re-process the order to resolve issues that may arise at the point of ordering.
Special offers only while stocks last.
The ordered goods remain property of Musszo Records until the complete payment.
Delivery will be processed by the German post (or DHL) and the respective delivery services abroad. Delivery times depend on the destination country.
Average delivery time posted by German Post:
Germany: 1-2 working days
Europe: 3 to 4 working days
World: up to 10 working days or longer, depending on customs.
Shipping costs will be calculated automatically in our shop system. Prices are calculated to the best of our knowledge and belief. Please note that the shipping costs include all additional costs due to the ordering process, like packing, possible credit card fees, handling charges.
If a product should be out of stock, we will inform the costumer immediately via e-mail.
Customers have a cooling off period in which they can withdraw from the contract for any reason (e.g. via e-mail, fax, letter). The cooling off period begins as soon as this policy has been read for 14 days.
Goods will be refunded or exchanged for different sizes/designs/products (providing they are the same price as the goods being returned), as long as we are informed of the action required by the customer/receive the items within the timeframe stated above.
The purchase contract will be cancelled, upon return of the goods. Payments in advance will be refunded within 14 days via bank transfer. Please send your bank details with IBAN and Swift Code – avoiding high bank fees – to email@example.com. The consumer shall be liable for any decrease of value if such decrease is not solely due to an inspection of the ordered goods in a manner the customer could have performed in a shop. By refrainig from using the items, the consumer may avoid said decrease.
Please send returns to one of the addresses below. Please send the returning goods STAMPED, UNWASHED and NOT WORN. If the reason of the return is due to our mistake (sending the wrong item, sending a damaged item), we will refund you for the extra shipping costs. Otherwise the additional shipping costs will be covered by the customer.
Minor color deviation of the items will not be accepted as a defect.
Please include a note stating your name, order number, email address and what action you require us to take. You will be notified via email when we receive the goods.
Please contact before returning
Payment / Prices
The amount of the order and the additional handling fees are due after the complete order process has been done. The order will be sent out after we have received the money.
Paypal is a secured payment system. Credit card details never given to retailer. This payment method offers different ways of payment: via credit card, money wire or giropay. No extra fees charged.
Protection of data privacy
The personal data provided to us for the online order will be used solely for the processing and concluding of our contract. German Post / DHL handles our shipping, and they obtain only the data necessary to deliver the goods ordered. Due to fiscal reasons we must keep a record of your data, but it is sealed upon completion of the contract and will not be used again in any way. We delete your data if you do not consent to its processing and use. In this case you may view, modify and delete the stored data. You may revoke your consent at any time.
For the following activities we need your consent to save your personal data. We shall ask you to provide your consent at some point.
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You may revoke your consent at any time by simply sending us a message.
Content: The author reserves the right not to be responsible for the topicality, correctness, completeness or quality of the information provided. Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect,will therefore be rejected.
All offers are not-binding and without obligation. Parts of the pages or the complete publication including all offers and information might be extended, changed or partly or completely deleted by the author without separate announcement.
Referrals and links: The author is not responsible for any contents linked or referred to from his pages – unless he has full knowledge of illegal contents and would be able to prevent the visitors of his site fromviewing those pages. If any damage occurs by the use of information presented there, only the author of the respective pages might be liable, not the one who has linked to these pages. Furthermore the author is not liable for any postings or messages published by users of discussion boards, guestbooks or mailinglists provided on his page.
Legal validity of this disclaimer: This disclaimer is to be regarded as part of the internet publication which you were referred from. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.
In the event that the end user is not a resident of the EU, the place of jurisdiction shall be our place of business.
Offsets and reductions can only be granted through the prior written consent of Musszo Records.
If individual stipulations in these Terms and Conditions are or become invalid, this shall not affect the remaining Terms and Conditions.
In general, we do not keep records of orders. We therefore strongly recommend you to save all the documents and messages you receive from us.
Export deliveries outside of the European Union are tax-exempted according to existing German law §4 Nr. 1a UStG i.V. mit §6 UStG Abs.1, 2.
The distance selling contract between customer and Musszo Records is concluded according to civil German law §312bBGB.
Lottery, competition and sweepstakes are barred from legal process.
Place of fulfilment is Berlin, Germany.
All agreements shall be governed by German law.
Managing director: Simon Alter